The Knowledge Center

Welcome to an early version of the Knowledge Center, an online resource being developed by the CSU Student Success Network. The Knowledge Center will be rolled out in full in 2021 and will provide curated, synthesized, and succinct information and links to support faculty, staff, and administrators in adopting equity-minded and student-centered approaches on their campus.

Knowledge Center Memos

Approaches to Online Instruction That Are Engaging for Students

In a series of online conversations hosted by the CSU Student Success Network in July and August, over 150 faculty and staff across 21 CSU campuses shared strategies and learned from each other about student-centered online practices. This memo summarizes existing literature in that area. Key findings from the literature indicate that opportunities for collaboration appear to be particularly crucial for online learning environments, and that by actively building a strong “teaching presence” and “social presence” faculty can facilitate collaboration and engagement among students.

Addressing Racism in the California State University System: A Conversation with Dr. Frank Harris III

This interview with Dr. Frank Harris III is the first in a series of memos presented by the Knowledge Center. In this memo, Dr. Harris encourages institutions to take an equity-minded, student-centered approach. He suggests that middle leaders on campus (i.e., faculty, staff and administrators who work with students often without a formal leadership position) need to recognize and take steps to address structural racism and oppression in four key areas: curriculum, hiring practices, budget, and strategic planning. And he highlights the importance of engaging and partnering with students as drivers of change.

Literature From the Field

Collected articles and research exploring academic preparation, career readiness, networks, professional learning and other topics.

The Knowledge Center and the CSU Network are facilitated by the Education Insights Center (EdInsights) at Sacramento State, an independent research and policy center devoted to student success and the public benefits of education. 


More resources coming soon. Once the Knowledge Center is officially launched, we will reach out to our colleagues about potential memo topics. For now, please send suggestions to


Student Success Network Calendar

Winter Middle Leadership Academy


12:30pm 2020-21 Middle Leadership Academy Session 1


12:30pm 2020-21 Middle Leadership Academy Session 2


12:30pm 2020-21 Middle Leadership Academy Session 3
Spring Navigating Uncertainty Together Conversation Series


9:00am Navigating Uncertainty Together Conversation 1


9:00am Navigating Uncertainty Together Conversation 2


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